Every call on the record.
When a call comes in, Moovi screen-pops the customer's record instantly, so whoever answers already knows who they are talking to and where their job is up to.
The problem
Someone takes a call, agrees something, and a week later nobody can remember what was said or which colleague took it.
How Moovi does it
An AI transcript of every call is stored on that customer's record, so there is no more trying to remember what was agreed on the phone or which colleague handled it.
- Instant screen-pop of the customer record
- AI transcript stored on the record
- Whole-team call history in one place
What this means for you
What this means for you: every call is on the record, so less time is lost reconstructing what was agreed, and fewer disputes turn into costs you quietly absorb.
Frequently asked
Does Moovi capture phone calls?
Yes. When a call comes in, Moovi screen-pops the customer's record instantly, so whoever answers already knows who they are talking to and where their job is up to. An AI transcript of every call is then stored on that customer's record. No more trying to remember what was agreed on the phone, or which colleague took the call.
See Moovi run end to end. Book a demo at www.moovi.digital/book-demo or call 01233 225108.